Tribalytic: Social Market Research Made Simple

Privacy Policy

We like to keep things simple. The short version. We won't do anything evil with any information you provide. However, if you feel that's too short, please read on.

We collect information from you at sign up for the purposes of billing you and contacting you with regards to:

We store information on searches you conduct with Tribalytic for the purpose of:

We do not disclose any information about your searches to any third-party other than where this may be required under Australian law.

We may disclose your personal information (email address) to third-parties where this is required in order to provide our services for example:

We will never sell or disclose your personal information to third parties other than for the purposes as already described.

We use Google Analytics to track usage on our site, including click throughs from adwords and related keyword searches on third party search engines.

Our site uses cookies. Cookies provide essential security features for our site and let you access the site without needing to login with every access. If you are concerned about cookies, your browser has settings that will control the usage of cookies by Tribalytic.

Opting out of email

Occasionally we will send you email regarding new features for Tribalytic. All users can opt out of these marketing communications.

If you are an active (paid up or within your trial period) subscriber to the site, you may occasionally receive communications to inform you of:

We promise to keep this communication to a minimum (we actively dislike operational issues as much as you do). However you cannot opt out of these communications which are essential to the function of our site. We welcome feedback at any time on the level of communication you receive from us.

Bonus information for Twitter Users

Tribalytic tracks, stores and analyses Tweets from Twitter. We crawl Twitter to find Australian Twitter users and index these accounts in our database. If you are an active Australian Twitter user, we may well be indexing your information.

We do not store or track information from Twitter accounts marked as private, however if you've had a public Twitter account and recently switched it to private we may be storing your previously public information until the next time we refresh your account.

When you mark your account as private on Twitter, we automatically delete any information we may hold about you in Tribalytic when we next refresh your account (contact Twitter for your updated Tweets). Most accounts are refreshed within a day, if you have not tweeted for over a month it may take as long as 7 days for us to refresh your account and respect this new privacy setting.

When subscribing to Twitter, you agreed to the Twitter privacy policy which makes explicit that any information you share with Twitters default public settings may be broadly disseminated.

You should be aware that information from Twitter public accounts is stored and reused in a very large number of tools (e.g. major search engines, Twitter clients and any number of monitoring tools). We recommend that if this concerns you, please set your privacy settings in Twitter.

If you have recently set your privacy settings and need your information deleted urgently (ie. it's not OK to just wait up to a week for this to happen automatically), we are happy to remove your information immediately. Just let us know your Twitter screen name and that you'd like us to remove any data from your now private Twitter account by emailing contact@binaryplex.com. We will make sure you're removed and confirm this to you via email.

Contacting us

If you have any privacy concerns or questions, simply contact us at contact@binaryplex.com and we will happily disclose any information that we may have about you. We're sure you'll be impressed with how little it really is!

Note: Twitter and Klout are the trademarks of their respective companies.